Patient Resources

Office hours:
Monday, 8:00 am to 12:30 pm and 1:30 pm to 5:00 pm
Tuesday thru Friday, 8:00 am to 12:00 pm and 1:00 pm to 5:00 pm

Insurance:
Dr. Prager and Dr. Jacobs are not contracted with insurance companies. We request payment at the time of service, and an insurance claim form will be provided for the patient to submit to insurance for reimbursement. The exception to this policy is authorized worker’s compensation coverage.

Payment Options:
For payment we accept cash, check, VISA and Mastercard.

Appointments:
We do not see patients by self-referral. For this reason we request that a treating physician provide a letter of referral, a history, a physical, and the most recent radiological reports if applicable. This allows us to properly evaluate the patient without reproducing a diagnostic work up that has previously been performed. To provide you the best care we will schedule an appointment after we have received and reviewed this information.

To expedite this process have the notes faxed to our office at (310) 264-7246, or mail them to 2001 Santa Monica Blvd Ste 1280-W
Santa Monica, CA 90404.

Patients referred to Dr. Jacobs will need to undergo a brief telephone interview prior to the scheduling of an appointment.

Emergencies:
If you are having a medical emergency, call 911. If you need to speak to Dr. Prager, you can call the page operator at (310) 825-6301. To reach Dr. Jacobs, call her office at (310) 824 8910.

Additional Information:
Please be advised that we realize that many patients with pain disorders have ongoing litigation which sometimes requires preparation of professional reports to be used in legal matters. As our practice is primarily treatment oriented, we cannot provide determinations of causation of illness or injury or other types of documentation such as disability evaluations. Nonetheless, we would be able to provide copies of all medical records relating to treatment provided at the patient’s request.